01
Sign in or reset your password
From Log in, choose Forgot password. Use the newest reset email and check your spam folder.
ISCard support
Help, without the runaround.
Get help with your account, digital cards, public links, QR code, or privacy request. Start with the quick answers below, or contact Elly directly.
Before you contact us
Help us understand the issue quickly.
- Include the email used for your ISCard account.
- Briefly describe what you expected and what happened.
- Add a screenshot if it helps, but hide private information.
- Never send your password or verification code.
Quick help
Try these steps first.
Simple fixes for the questions we expect most often.
02
Card or QR not updating
Save your changes, confirm the card is published, then reopen your account link or scan your QR again.
03
Delete your account or data
Open Settings and choose Delete Account, or email support with your account email to request account or specific data deletion without the app. Account-owned cards, Contacts, listings and media are removed. Limited authentication, transaction and audit records remain without automatic expiry; see our Privacy Policy or request a review through support. Copies saved by other recipients remain. Never send your password or verification code.
Request deletion by email04
Privacy or another issue
Contact Elly with the email used for your account and a short description of what happened.
Still need help?